Testimonials

“Thank you for making things easier when it was one of the hardest times of our life.”

Dawn Baine

  • "I can’t say enough about Brandy the lady who runs this business. She was very professional, respectful, kind and comforting during my contact with her. She gave me the feeling she was dealing with a friend and not a client. It didn’t feel like she was a business owner if that makes any sense. She responded very quickly to all my questions and communications which I very much appreciated. There’s no doubt funeral homes are big businesses for big money but we got everything done and done very well at a very respectable cost. I was the executor for my friend and by dealing with Pine Box Funerals, the lower cost meant his children benefitted financially more which was his wish. A big expensive funeral was not what he wanted. He wanted his children to be looked after more. Everything she did for us was done with great care and detail. I highly recommend dealing with Brandy. You’ll feel like your loss will matter to her as well."

    Francine MacLean

  • "I have known Brandy for over ten years as a colleague in the funeral industry. I have the utmost respect for her as a Funeral Care Director and Educator and highly recommend her to anyone who requires a funeral service professional who values dignity and respects both you and your loved ones."

    Faith Van Manen

  • "All of a sudden losing a loved one is never easy! Pine Box Funeral Services made the process of saying goodbye to my Aunt as comforting and smooth as possible. From the first phone call, Brandy, the funeral director, showed deep compassion, professionalism, and genuine care. She was patient and accommodating, allowing us the space and time to perform our rituals properly, which meant a great deal to our family. She ensured that everything—from transporting the body from the nursing home to the cremation —reflected our family’s wishes. Brandy was always available to answer questions and offer support during such a difficult time. We’re deeply grateful for the dignity and care she gave to the entire process. For any family seeking compassionate funeral services that also shows cultural inclusion and respect, then I truly recommend Pine Box."

    Vandana Shah

  • "Pine Box Funerals Inc. made the nightmare of my Dad’s passing much lighter to bear. She is trustworthy, professional, prompt, compassionate and kind. From the moment I connected with her my heart felt at ease and I knew we could put my Dad to rest in a good way and honour his memory. I will be eternally grateful to Brandy and I highly recommend her to walk alongside you in the journey of funeral services if you are in the Edmonton Area. 🤍"

    Paige Knudtsen

  • "We had no plans made for when the day came when my wife passed. I found Pine Box Funeral online and when I talked to Brandy I immediately felt that this was the place for my wife (& me when my time comes). Brandy made things make sense, was very supportive, and very respectful. I was given the option of providing my own urns and Brandy even delivered them to the house (a 30 minute drive to another community). I cannot recommend them enough."

    Derik Butler

  • "Pine Box was amazing to deal with, Brandy did everything for us and made the process so much easier while we grieved for our mother. She was in contact with us through it all and took such good care of our mom! Thank you Brandy and Pine Box for making this easier for us!"

    Tara Kendall

  • "Brandi provided excellent service throughout the entire journey. My husband recieved a terminal diagnosis; he met with Brandi to initiate the services. Brandi thoughtfully provided all the information we were looking for and she ensured all his wishes were respected. Brandi provided great support after the cremation was finished; she assisted me with choosing urns which she filled. Brandi provided me with resourceful documents that needed to be completed; she responded to all questions, a valuable resource during a difficult time."

    Gloria Vanderburgh

  • "Pine Box Funeral Home is a place of compassion and immense care. After going through loss previously with a traditional funeral home, I understood the importance of going somewhere that thought about the details throughout the process. It is not something that you think about until you're in it - and it adds another layer of pain when you have to be somewhere that does not think about the tone, the environment, or the verbiage used during the experience. Pine Box is doing it differently and there is nowhere, and no-one that is better at facilitating something so intimate. When you go through grief, you and your loved one should be taken care of through every detail. Thank you for providing such an incredible service."

    Kate Brown

  • "Pine Box Funerals was such a compassionate and also affordable option for my loved one’s cremation and administration details. Brandy took as much time with us as we needed and there was absolutely no upselling. What a a good experience in such a difficult time. Pine Box is a small organization, so you get a completely different experience (in a great way) than the larger funeral homes. The setting was informal and relaxed. Brandy made sure our paperwork was altogether and helped us fill it all in. I can’t even say how touched we were to be treated kindly, so respectfully, with grace and with such efficiency. I would never go anywhere else. Thanks to Brandy and Pine Box funerals."

    LaineyS Thundery

  • "Brandi is the most compassionate, caring person. She makes all the overwhelming tasks of a loved ones death, manageable. I dealt with my husbands death with dark humour, and she completely got it and ran with me on it. And while I don’t plan for another death, I’m comforted knowing Brandy will be there to help me when I travel this road again."

    Renee Armbruster

  • "I can't express enough how grateful I am for everything Pine Box did for my father and my familly. I was completely in awe of their kindness, patience and generosity throughout the entire process. Even though we struggled to organize ourselves when my father began to deteriorate suddenly, they were always availble to answer questions and guide us, and did so with so much empathy and understanding. Even with the smallest of details, they were devoted to making sure everthing was done with care and attention. It was really hard thing to go through, but even so, because of the work they did to make it special, I can look back at the last days with my father and remember so many beautiful moments. I will never stop being thankful for everything they did to support us through such a heavy and difficult time."

    Boris Henriquez

  • "Brandy is patient, kind, empathetic, genuine and organized. She helped my mother after my dad’s passing. We truly appreciated her support and highly recommend Pine Box."

    Charise Sherwin

  • "Brandy was amazing at helping me navigate everything that’s required as part of this process, she had all required paperwork pre-filled out, including everything the government requires, and was so very helpful in helping choose options for all the details. Highly recommend"

    Jason Mcgovern

  • "Brandy at Pine Box Funerals provided a professional and compassionate service when our family needed her, and did so at a reasonable cost. I would highly recommend this small, local business."

    Peggy Plonka